How to apply anti-wrinkle treatments
Frequently Asked Questions
Q: Where can I buy Frownies?
A: Check our online store locator .
Q: Is there a money back guarantee?
A: We are so confident you will see results before the end of your first month of use that if your frown lines do not show any signs of improvement, we will refund your full purchase price (less shipping and handling). To RETURN your unused Frownies facial pads, simply bring them back to the place of purchase within 30 days of purchase. All returns must be in their original package, and accompanied by the original cash register receipt with date (no copies please), or invoice.
Q: Do I have to use Frownies every night?
A: We recommend using Frownies every night for 30 days to receive lasting results. After you have trained your facial muscles, you should wear Frownies a minimum of three to four days a week in order to maintain proper facial posture.
Q: Can I leave Frownies on overnight?
A: Yes, it is best to leave them on overnight or during a time when your muscles can be relaxed for an extended period (about four hours).
Q: Do Frownies really work?
A: We have been in the facial pad business since 1889 - over 115 years. Frownies work by training the facial muscles to stay in position. The facial muscles are attached to the skin, so as you retrain the muscles, the skin becomes tighter. By holding the muscles in place, the skin is allowed to smooth out.
Q: When can I expect my order to arrive?
A: The orders are currently running at about 5-7 days (in the continental U.S.), if it takes any longer to arrive, please call our toll free number (800) 648 - 6891.
Q: Can I buy Frownies outside the United States?
A: Yes, see our list of international stores selling Frownies .
Immune Perféct and Immune Shield
Q: What makes Immune Perféct and Immune Shield different from others?
A: This is new science and technology - the first of its kind. These products are biologically active.
Q: What difference does biologically active make?
A: Biologically active means they provide food for the cell. Other products are not biologically active.
Q: Is the Vitamin E in Immune Perféct and Immune Shield the same as others?
A: No. Other Vitamin E products are synthetic (acetate) and are not able to be used by the cells. The Vitamin E in Immune Perféct and Immune Shield is whole, natural, active Vitamin E.
Q: What does Melanin do?
A: Melanin is one of the strongest anti-oxidants that fights free radical damage. Melanin protects the DNA of the cell from dangerous UV rays.
Q: Can I use Immune Shield on my face?
A: Yes, Immune Shield may be used on any part of the body.
Q: Can Immune Perféct be used around my eyes?
A: Yes, Immune Perféct can effectively be used on any part of the face or neck.
Q: Can Immune Perféct and Immune Shield be used on oily skin?
A: Yes, both Immune Perféct and Immune Shield help build the lipid layer of the skin and slow down excess oil production.
Q: At what age should I start using Immune Perféct and Immune Shield?
A: As soon as you expose the skin to UV rays or environmental pollutants.
Q: Can I use it under my current skin products?
A: Yes, but be sure to apply Immune Perféct and Immune Shield first in order to receive the benefit of deep cellular penetration.
Q: Can I use Immune Perféct and Immune Shield under Frownies?
A: Yes, but be sure to let it absorb into the skin for 10-15 minutes before applying Frownies.
Q: Why are Immune Perféct and Immune Shield brown in color?
A: In order for Immune Perféct and Immune Shield to be biologically active, they cannot be stripped of their color. The ingredients must be active to penetrate the surface of the skin and reach the cell. Fragrances and bleaches (if added to the products) would interfere with the products' ability to help heal. Please note, even though IP and IS are brown in color, they do not color the skin. However, with continual use, skin tone will become more smooth and even giving you a more youthful, healthy look.
Q: The patch has left an outline on my skin. Will this be permanent?
A: No. After removing the patch, gently massage the area and apply your moisturizer, preferably Frownies Immune Perfect Hydrating Gel Cream. The outline will diminish quickly.
Q: The patch is a little too large is it ok to cut it to a smaller size?
A: Yes. Trim the edges down to a size that is comfortable for you. You may also want to try one of our other patches to see if it works better for the area you are addressing. We have Frownies for the Corners of Eyes and Mouth, Forehead and Between Eyes, and our smallest patch designed for the lip area Gentle Lifts.
Q: Does the shiny backing peel off?
A: No. The shiny backing is a natural, dry, dextrin based adhesive that is water activated. Simply moisten the shiny side with Frownies Rose Water Hydrating Spray or other purified water and apply as directed.
Q: I am having trouble making the patch stick what am I doing wrong?
A: Make sure you are applying the patch to freshly washed skin without any heavy night creams or moisturizers. The patch could also be a little too wet or not wet enough. Do not hold the patch under running water. If using the Rose Water Hydrating spray one pump is usually sufficient. Spreading it around with your finger is also helpful.
Q: Can I use my night creams with the patches?
A: Most creams will interfere with the patches adhering to the skin. If trying the patches with your cream make sure you allow at least 15 minutes absorption time before applying the patch.
Q: Can I use the patches with retinol and retinol a creams?
A: Frownies patches can be used with these products with caution. Retinol and Retinol A creams can cause peeling and irritation to the skin. Do not use Frownies patches if your skin is already irritated or peeling. Instead allow time for your skin to heal and then begin using your patches.
Q: Will the ingredients in the patches react with my other products?
A: No. Frownies patches are safe to use with other skin care lines. Use caution when using products with Retinol and Retinol A.
Q: Are there any chemicals in the Frownies patch?
A: No. Frownies are an all natural weighted craft paper with a dextrin based adhesive.
Q: What are the active ingredients in the patches?
A: There are no active ingredients. The results are due to a muscular response to the Frownies patches working like a splint on the skin retraining the muscles to lie in a smooth flat position again.
Q: Do the patches have to be used with the Rose Water Hydrator and Immune Perfect in order to get results?
A: The overall results will be better and faster when used with the recommended products; however you will still get great results using the Frownies patches by themselves.
Q: Can the Frownies patches be used on the neck?
A: Frownies paper patches are not designed for the neck area. We recommend using our Frownies Immune Shield Whole Vitamin E Serum on the neck as well as our Immune Perfect Hydrating Gel Cream.
Q: Are they gluten free/vegan?
A: Yes! All Frownies products are gluten free and natural!
Q: What is the shelf life of the Frownies patches?
A: The Frownies patches will keep indefinitely as long as they are kept dry.
Q: How long should I wear them?
A: It is recommended to wear the Frownies patches for a minimum of 3 hours per day for 30 consecutive days and then as often as you feel necessary to maintain the desired results. Most people put them on at bed time and sleep in them over night.
Q: Will I damage my skin from wearing them too often?
A: No. Frownies patches are safe and all natural. However, it is good to know your skin and always be aware of any irritations that occur and respond accordingly.
Q: How do I apply them?
A: Start with a clean face. Gently massage the area that you will be applying the Frownies patch. Moisten the patch with Frownies Rose Water Hydrating Spray or other purified water. Smooth out the lines and apply the patch pressing it on for about 30 seconds. Release when the patch adheres to the skin. Also, see the insert that comes with the product.
Q: How do I remove them?
A: Remove by saturating the patch with warm water to deactivate the adhesive.
Q: What if the edges are peeling up?
A: There is no need to be concerned with the edges peeling up as long as the rest of the patch is secure on the skin.
Q: Can they be used on a saggy jaw line?
A: Frownies patches are not designed for saggy jaw line; however, our natural anti aging product line will be very useful in bringing back that youthful appearance and resilience to loose skin.
Q: Where can I get Frownies patches and anti aging skin care products?
A: To find stores in your area go to Frownies.com and click on stores to find a location near you. Or call us at 1-800-648-6891 Monday through Friday 8:30 a.m. until 5:00 p.m. eastern time, for assistance or to place an order.
Q: How much can I expect to pay for shipping?
A: Shipping is based on the subtotal of your order.
Q: Do you charge tax, if so, how much?
A: We charge a 7.0% sales tax for Ohio residents only.
Q: Can I track my order?
A: Only if your order was shipped UPS.